Shutterfall Privacy Policy

Information Shutterfall collects

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  • Account and profile information, such as public Player ID, display name, email address, age or date-of-birth confirmation, country, and language.

  • Gameplay information, including completed matches, difficulty modes, Flag Zone captures, licences, tiers, XP, rewards, inventory, and achievements.

  • Photographs and SD-card archive data created or stored through the game.

  • Technical information, including IP address, device type, browser, operating system, crash logs, performance diagnostics, and security logs.

  • Website cookies, analytics, and advertising identifiers, where applicable.

  • Purchase and transaction records, while explaining whether payment-card details are handled by a third-party processor rather than PANOX.

  • Communications sent to support, surveys, contest entries, bug reports, and community moderation systems.

Why the information is used and who receives it

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  • Creating and maintaining accounts.

  • Saving progression, licences, tiers, rewards, photographs, and backup folders.

  • Operating competitions, leaderboards, matchmaking, and multiplayer features.

  • Authenticating Flag Zone captures and preventing cheating, fraud, or account abuse.

  • Processing purchases and awarding in-game currency.

  • Diagnosing crashes, lag, and technical problems.

  • Responding to support requests.

  • Sending optional marketing communications with consent.

  • Meeting legal, safety, and regulatory obligations.

In-game currency and reward records

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Shutterfall uses a proprietary in-game currency recorded through the player’s Byte Wallet. We may process information related to:

  • The player’s current in-game currency balance.

  • Currency earned through gameplay, Tutorial completion, SD-card backups, rewards, promotions, or other approved activities.

  • Reward claims and the time each reward was claimed.

  • In-game currency spent through any currently available gameplay system.

  • Transaction identifiers used to prevent duplicate rewards, incorrect balances, exploitation, fraud, or technical errors.

  • Balance adjustments required to correct confirmed bugs or unauthorized activity.

In-game currency: Shutterfall records your Byte Wallet balance, currency earned or spent in the game, reward claims, and related transaction identifiers. These records help us maintain accurate balances, prevent duplicate rewards, investigate misuse, and correct technical errors. Shutterfall does not currently offer real-money purchases and does not collect payment-card or banking information through the game.

Your Privacy Rights and Choices

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Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information associated with your Shutterfall account.

Access your information

You may request a copy or summary of eligible personal information associated with your account, including:

  • Your public Player ID and profile information.

  • Licence, tier, XP, and gameplay-progression records.

  • Match and Flag Zone capture history.

  • SD-card backup and photograph-archive records stored on our systems.

  • Byte Wallet balances, reward claims, and in-game currency activity.

  • Support requests and account-related communications.

  • Consent and privacy-preference records.

We may need to verify that you are the account holder before providing access.

Correct your information

You may ask us to correct inaccurate or incomplete personal information. Some gameplay records, authenticated match results, reward claims, and security logs may not be directly editable if changing them would compromise game integrity or permit duplicate rewards.

Delete your account and information

You may request deletion of your Shutterfall account and eligible personal information.

Account deletion may permanently remove:

  • Your public Player ID and player profile.

  • Saved progression, licences, tiers, and XP.

  • Inventory and gameplay unlocks.

  • Byte Wallet balance and unclaimed rewards.

  • SD-card backups, match folders, and archived photographs stored on Shutterfall systems.

  • Leaderboard position and competition history, where deletion is technically and legally permitted.

Before confirming deletion, Shutterfall should clearly warn the player that these consequences may be permanent and cannot necessarily be reversed.

Some limited records may need to be retained temporarily or for a defined period when required to:

  • Protect account and game security.

  • Prevent fraudulent or duplicate reward claims.

  • Investigate cheating, exploitation, or abuse.

  • Resolve an active support dispute.

  • Comply with legal obligations.

  • Maintain disaster-recovery backups until their normal deletion cycle is completed.

The final policy must specify the actual retention periods or the criteria used to determine them.

Withdraw consent and manage preferences

Where Shutterfall relies on your consent, you may withdraw that consent, subject to legal or technical limitations.

You may also be able to:

  • Disable non-essential cookies.

  • Opt out of optional analytics where available.

  • Unsubscribe from promotional emails.

  • Change communication preferences.

  • Control whether eligible photographs or profile information are displayed publicly.

  • Decline optional data uses that are not required to operate the game.

Withdrawing consent for information required to provide the game may prevent certain features from working or may require the account to be closed. Shutterfall should explain this consequence before completing the request.

Contact Us

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To exercise a privacy right or ask a question about this policy, contact:

PANOX Privacy Office
Email: admin@panoxglobal.net

Include your public Player ID and the type of request, but do not send your password, authentication code, or other private login credentials.

We will verify your identity and respond within the period required by applicable privacy law. If we cannot fulfill all or part of a request, we will explain the reason where legally permitted.

Complaints

If you are dissatisfied with our response, you may contact the privacy or data-protection authority in your province, state, country, or region. Canadian players may contact the Office of the Privacy Commissioner of Canada.

Policy Changes

Effective date: August 31, 2026 at 1:21:05 AM EDT
Most recent revision: August 31, 2026 at 1:21:05 AM EDT

PANOX may update this Privacy Policy when Shutterfall’s features, information practices, legal obligations, or service providers change.

If a change materially affects how we collect, use, store, or share personal information, we will notify players before the change takes effect through one or more of the following methods:

  • A prominent notice on the Shutterfall website.

  • An in-game notice when the player signs in.

  • A message in the Waiting Room or another appropriate game screen.

  • An email sent to the address associated with the player’s account, where available.

Where required by applicable law, PANOX will request new consent before introducing a materially different use or disclosure of personal information.

Minor corrections, formatting changes, or clarifications that do not materially change our privacy practices may be reflected by updating the “Most recent revision” date shown above.

Players should review this Privacy Policy periodically to remain informed about how Shutterfall handles personal information, sir.